Vigor Nutrition Refund Policy
Vigor Nutritional Services - Refund Policy
We are committed to providing exceptional nutrition counseling services at Vigor Nutrition. Please carefully review our no-refund and return policy before engaging in our services.
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1. Nutrition Counseling Services
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1.1 All payments made for nutrition counseling services are deemed final and non-refundable, except in the following circumstances:
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If the counseling services are found to be unsatisfactory or do not meet the client's expectations.
1.2 To be eligible for a return or refund due to dissatisfaction, you must notify us within 48 hours of receiving the counseling services.
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2. Service Delivery
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Upon engaging our services, we strive to provide counseling within 2-4 business days depending on the availability of the nutrionists and you, the client as well.
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3. Exceptions
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3.1 The management of Vigor Nutrition retains the final decision-making authority in exceptional cases where a refund is deemed acceptable.
3.2 Any approved refunds will be processed using the original payment method within a reasonable timeframe.
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4. Refund procedure
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4.1 To initiate a refund request for unsatisfactory counseling services, please contact our customer care team within the specified time limit.
4.2 You may be requested to provide details or documentation to support your claim.
4.3 "For international payments, we will take 7-10 working days to process refunds for any issue."
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5. Cost Responsibilties
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5.1 Clients are responsible for the costs associated with addressing concerns related to counseling services.
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6. Amendments to this Policy
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This no-refund policy is subject to change at any time, and Vigor Nutrition reserves the right to do so. Any modifications will take effect immediately upon posting the revised policy on our website.
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7. Terms Agreement
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By utilizing our website to engage in our services, you confirm that you have read and understood our no-refund policy.
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8. Get in touch
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For any inquiries or concerns regarding our no-refund and return policy, please reach out to our customer support team.